All comparisons at a glance
The honest alternative toyour support tool
A fair flat rate instead of billing per seat, ticket or resolution: unlimited agents, a fixed AI quota included, EU-hosted and GDPR-compliant. Pick your current tool and see the direct comparison.
askVela vs Intercom
With Intercom you pay per seat and per AI resolution. With askVela, one fair flat rate.
View comparisonHelp desk suiteaskVela vs Zendesk
Per agent, plus every automated resolution on top. askVela: one fair flat rate.
View comparisonE-commerce help deskaskVela vs Gorgias
Per ticket plus every AI interaction. askVela: a fixed price, no surprises.
View comparisonHelp desk suiteaskVela vs Freshdesk
Per agent, AI via sessions and an add-on. askVela: AI included, a fair flat rate.
View comparisonCRM platformaskVela vs HubSpot
Service Hub per seat plus required onboarding. askVela: a fair flat rate for your store.
View comparisonChat & AI botaskVela vs Tidio
Lyro bills per conversation. askVela: an AI quota in a fair flat rate.
View comparisonHelp desk suiteaskVela vs Zoho Desk
Per user, AI by plan or with your own key. askVela: AI included.
View comparisonChat & inboxaskVela vs Crisp
Seats capped per plan, AI as credit. askVela: unlimited agents, AI included.
View comparisonLive chataskVela vs LiveChat
Per person, the AI agent as a second product. askVela: chat and AI in one fair flat rate.
View comparisonSupport inboxaskVela vs Help Scout
Per user, AI per resolved conversation. askVela: a store chat with AI at a fair flat rate.
View comparisonTeam inboxaskVela vs Front
Front sorts the inbox per seat. askVela answers the questions in your store.
View comparisonE-commerce help deskaskVela vs Re:amaze
Per team member, AI resolutions capped. askVela: a fair flat rate with an AI quota.
View comparisonFree chataskVela vs tawk.to
Free chat, but AI and your own branding cost extra. askVela: AI that sells.
View comparisonB2B salesaskVela vs Drift
Drift qualifies B2B leads. askVela answers your customers and sells in your store.
View comparisonFeedback toolaskVela vs Canny
askVela answers customer questions in the chat and shows what your knowledge is missing.
View comparisonProduct managementaskVela vs Productboard
The voice of the customer from real support chats, without a heavy PM suite.
View comparisonApp monitoringaskVela vs Instabug
Instabug, now Luciq, finds app crashes. askVela answers your customers.
View comparisonMessaging platformaskVela vs Userlike (Lime Connect)
Userlike is now Lime Connect: a seat plan plus an AI add-on. askVela: a fair flat rate.
View comparisonLive chat & AI assistantaskVela vs Smartsupp
An operator plan plus the Mira AI agent as an add-on. askVela: AI included, unlimited agents.
View comparisonAI chatbot for enterprisesaskVela vs moinAI
A flat fee with a minimum term, live chat from Growth. askVela: a fair flat rate, cancel monthly.
View comparisonPays-for-itself guarantee
If it doesn't pay for itself, you get the fee back.
If your dashboard shows less attributed revenue in the first 60 days after the trial than you paid askVela in that time, we refund the plan fee. Requirements: widget live and store connected via plugin or app. Once per customer; answer packs excluded.