All comparisons at a glance
The honest alternative toyour support tool
A fair flat rate instead of per-seat, per-ticket or per-resolution billing. Unlimited agents, AI replies included as a fixed allowance, EU-hosted and GDPR-compliant. Pick your current tool and see the direct comparison.
askVela vs Intercom
Powerful — but pricey per seat, plus extra for AI resolutions.
View comparisonHelpdesk suiteaskVela vs Zendesk
The powerful suite — but per agent, per AI add-on, and per resolution.
View comparisonE-commerce helpdeskaskVela vs Gorgias
Per-ticket billing with invoice spikes on promo days.
View comparisonHelpdesk suiteaskVela vs Freshdesk
Full AI with no per-seat or per-session surcharge — just a fair flat rate.
View comparisonService CRMaskVela vs HubSpot Service Hub
Shop support without seat pricing or AI billed per resolved case.
View comparisonLive Chat & BotaskVela vs Tidio
FAQ bot that charges per AI conversation.
View comparisonHelpdesk suiteaskVela vs Zoho Desk
Low-cost entry — but real AI costs extra with Zoho.
View comparisonLive chataskVela vs Crisp
Low-cost entry, capped seats — askVela is the fair AI flat rate that takes action.
View comparisonLive ChataskVela vs LiveChat
AI included, not an add-on — a fair flat rate for DACH shops.
View comparisonHelpdesk (Inbox)askVela vs Help Scout
Clean email inbox — but AI and volume cost extra.
View comparisonTeam InboxaskVela vs Front
Front is a powerful team inbox. askVela is the AI that resolves your shop cases on its own.
View comparisonE-commerce helpdeskaskVela vs Re:amaze
Fair flat rate instead of paying per seat, conversation, and AI reply.
View comparisonFree Live ChataskVela vs Tawk.to
Free chat — but actionable AI and whitelabel cost extra.
View comparisonConversational MarketingaskVela vs Drift
Support AI for your shop — not a B2B sales machine.
View comparisonFeature FeedbackaskVela vs Canny
Feedback from real support chats instead of a separate board.
View comparisonProduct managementaskVela vs Productboard
The voice of the customer from real support chats — without the heavy PM suite.
View comparisonBug & crash reportingaskVela vs Instabug
Instabug reports app crashes — askVela catches your customers’ problems.
View comparison€100 time guarantee
Still unsure? Let us show you.
We migrate your entire Help Center for free and build you a ready-to-use demo with your own store data. Don't like it at all? Then we'll send you €100 for your time.