WooCommerce Integration
WooCommerce AI Chatbot & Live Chat
Install the plugin from the WordPress directory, add your widget key, done. The AI knows your products, answers order questions straight from WooCommerce and adds items to the cart.
GDPR-compliant · your data stays protected
Your shop address goes here — your customers ask the questions later.
Works with every shop system
Add askVela to WooCommerce
Set up in 3 steps
- 01
Install the plugin
In WordPress go to Plugins → Add New, search for “askVela”, install and activate.
- 02
Add your widget key
Paste the widget key from askVela. For order lookups, add the plugin's connection secret in askVela.
- 03
Import your catalog
Under Products start “Scan website”: askVela detects WooCommerce and imports products, variants, prices and availability.
What the WooCommerce plugin does
askVela comes to WooCommerce as a plugin from the official WordPress plugin directory. It puts the chat on every page, makes your catalog available and answers order status on signed requests. Everything runs through the WooCommerce interfaces and is HPOS-compatible.
The chatbot advises from your real range: it compares variants, quotes prices and availability and shows matching items as product cards. One click puts the product in the WooCommerce cart without leaving the chat.
The plugin reports completed purchases to askVela. Purchase attribution in the dashboard, post-purchase flows and reorder reminders build on that.
Order status straight from WooCommerce
When a customer asks about an order, askVela fetches status, carrier, tracking number and tracking link through the plugin's endpoint. Every request is signed with HMAC-SHA256 and returns only the orders for exactly the email address asked about.
Good to know
- Flows react to “Add to cart”, to the cart value and to completed purchases.
- Bundle discounts are created by the plugin as real WooCommerce coupons, valid only with every bundle item in the cart.
- The AI negotiates refunds in steps and pays out via Stripe once your team approves.
Advises from your catalog
Products, variants, prices and availability from WooCommerce. The AI only recommends what's in stock and names its source.
Order questions handled
Status, shipping and tracking link straight from your store, around the clock and in the customer's language.
Sells in the chat
Product cards with an add-to-cart button, matching add-ons and coupons at the right moment.
Playground
No video. No mockup.
The real dashboard.
One click creates your personal sandbox workspace – with real conversations, real AI and every setting. You click through exactly the product your customers get.
- No sign-up
- 60 minutes, all yours
- Deletes itself
Frequently asked questions
01Where do I get the WooCommerce plugin?
From the official WordPress plugin directory. In your dashboard go to Plugins → Add New, search for “askVela”, install, activate and add your widget key.
02Does it work with HPOS?
Yes. The plugin reads orders through the WooCommerce interfaces and is compatible with High-Performance Order Storage.
03Which data leaves my store?
For advice: products with variants, prices and availability. For order questions: only the orders for the email address asked about, and only with a valid signature. Application and database run in Frankfurt am Main.
04How much does it cost?
A fair flat rate: €39, €99, or €249 per month, with 1,000, 4,000, or 12,000 AI answers per month and unlimited agents. 14-day free trial, no credit card.
Ready to modernise your support?
Start for free, embed the widget, and let the AI work from the very first minute.
GDPR-compliant · your data stays protected