Live chat, email, WhatsApp & Instagram – every channel in one inbox. The AI learns from your website, answers automatically and recommends the right products.
Enter your shop URL – in under a minute we build an AI support agent with your real products and content. No sign-up.
Start for free — Your own workspace in minutes – no credit card required.
Illustrative averages across active askVela workspaces. Actual results vary.
Customer wants to upgrade subscription. Relevant docs linked, no action needed.
Built on a proven stack
Live chat, email and social DMs all land in one place – same AI, same history, same customer data. No more tool sprawl.
askVela detects buying intent, recommends the right product and shows it as a clickable product card — with price, image and a direct link. A casual question turns into a sale.
with in-chat product advice enabled
When a customer wants their money back, askVela doesn't just hit the refund button. It offers a solution first, then negotiates a fair partial refund — friendly, on-policy and in your favor.
askVela notices when an answer is missing, automatically drafts a knowledge article and learns from real solutions. With every conversation, the need for manual intervention drops.
The AI spots a recurring question it can't yet answer with confidence.
From real chats and solutions, an article draft is generated for review.
Approved — from now on askVela answers it itself, correctly and with a source.
The longer askVela runs, the more cases the AI resolves on its own — your team is freed up.
Recent orders, customer data, custom actions, shop catalog — askVela pulls exactly the data it needs for a perfect answer. And, on request, it even triggers actions inside your systems.
Register in minutes – set up branding, team, and knowledge base.
One script before </body> – the chat appears instantly on your website.
The bot handles routine questions; your team picks up complex cases seamlessly.
Everything included in every plan – click through and see exactly what each feature can do.
14-day free trial – no credit card required. Cancel any time, EU-hosted, GDPR-compliant.
All prices excl. VAT · Cancel monthly · AI reply packs available as needed.
Each feature has its own detail page — explore them and see exactly what it does.
Add a single script before the closing </body> tag – the chat appears instantly on your website.
<script>
(function (w, d) {
w.VelaConfig = {
appUrl: "https://app.deinedomain.de",
widgetKey: "dein-widget-key"
};
var s = d.createElement("script");
s.src = w.VelaConfig.appUrl + "/widget.js";
s.async = true;
d.head.appendChild(s);
})(window, document);
</script>Start for free, embed the widget, and let the AI work from the very first minute.
GDPR-compliant · your data stays protected