“Which skin type is it for?”, “Vegan & cruelty-free?”, “What order should I use it in?” — askVela gives advice as in-depth as in-store and prevents bad buys caused by sensitivities. Live in chat, around the clock.
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Uncertainty about skin and ingredients slows every purchase.
The wrong product leads to a bad buy — or no purchase at all.
If ingredients remain unclear, conscious customers bounce.
No one explains the routine — except your AI, around the clock.
Fear of irritation stops the purchase at the last moment.
Answers from your product data and ingredient lists — with sources, no hallucinations.
Enter your shop URL — askVela reads your catalog and builds an advisor in under a minute that answers skin type and ingredient questions.
askVela knows your catalog and gives advice as personally as in-store.
Recommends products suited to dry, oily, combination, or sensitive skin.
Answers questions about ingredients, vegan, and cruelty-free based on your data.
Explains the right order — cleanser, serum, moisturizer, SPF.
The right product before purchase means fewer returns and happier skin.
Automatically replies in German, English, French, and Spanish.
Answers skin and ingredient questions at night and on weekends too.
We set up askVela for your shop for free and build you a demo with your real products. Not convinced by the advice? Then the test hasn’t cost you a cent.
Start for freeaskVela automatically reads your product descriptions and ingredient lists during setup.
Yes. askVela asks for the skin type and recommends suitable products as clickable product cards.
No. For skin issues, askVela kindly refers customers to a dermatologist.
Yes. askVela is embedded via snippet or app and works with any shop system.