Modern live chat with an AI assistant, team inbox and knowledge base — at a fraction of Intercom's cost. We bring your entire history over seamlessly.
No credit card · Live in minutes · Import included
Seamless import from
The same reasons every time — we built askVela to fix exactly those.
Per-seat pricing plus fees per AI resolution. The invoice grows faster than your team — and surprises you every month.
Complex setup, pricey onboarding packages and a dashboard that needs training. Time you don't have.
The good AI bot sits in the priciest tier or costs extra per answer. With askVela, AI is included from day one.
Same capabilities, less complexity, a fraction of the price.
| Feature | askVela | Intercom | Zendesk |
|---|---|---|---|
| AI assistant included | |||
| Answers from knowledge base (RAG) | |||
| Real-time team inbox | |||
| Custom actions & webhooks | |||
| Product / shop cards in chat | |||
| Transparent flat rate | |||
| AI cost per answer | Included | from $0.99 | Add-on |
| Setup | Minutes | Weeks | Weeks |
| Import from old provider | |||
| Self-hosting / EU hosting |
Drag the sliders to your team size and volume — and see what's left at year's end.
Illustrative estimate based on public list prices (Intercom Advanced ~$132/seat, Fin ~$0.99/resolution) vs. a askVela team flat rate. Actual pricing may vary.
We bring your entire support history across. No copy-paste, no data loss, no downtime.
Your full chat history with timestamps and assignment — imported without gaps.
All help articles and categories move 1:1 into askVela's KB and feed the AI directly.
Customer data, profiles and conversation history stay fully intact.
Templates, canned responses and tags come along so your team keeps moving instantly.
Give us read access to your old provider or upload the export. That's it.
We move conversations, articles, contacts and macros into your askVela workspace, structured.
Drop in the widget snippet, point the AI at your content — done. Cancel your old contract.
No less than the big players — just simpler and affordable.
Answers from your knowledge base, suggests actions and hands off to the team cleanly.
All channels in one inbox, live typing, assignment and internal notes.
A beautiful help center and in-widget articles — and fuel for the AI at the same time.
The AI triggers your own workflows — orders, refunds, CRM updates.
Show products as cards right in the chat — ideal for shops and digital offers.
Data in the EU, full control, optional self-hosting. Privacy without compromise.
"Moving off Intercom took one afternoon — full history there, AI working instantly. We now pay a fraction and the team actually likes the dashboard."
No. We import conversations, articles, contacts and macros in full, including timestamps. Your old provider stays active until you confirm the switch.
Setup takes minutes; the data import usually just a few hours depending on volume. You can run in parallel right away.
No. You can trial askVela in parallel and only cancel once everything runs. Zero downtime.
Yes. Unlike Intercom & co., there's no per-AI-answer fee. The assistant is in your plan from day one.
We support common exports and APIs. If something's missing we'll find a way together — we handle migration personally.
Start free today. We bring your data — you just drop in the snippet.
Free migration · No downtime · GDPR-compliant