Migrate in minutes — not months

Switch to askVela.Zero friction, zero data loss.

Modern live chat with an AI assistant, team inbox and knowledge base — at a fraction of Intercom's cost. We bring your entire history over seamlessly.

Start free nowWatch live demo

No credit card · Live in minutes · Import included

FromIntercom
  • Conversations
  • Knowledge base
  • Contacts
  • Macros
ToaskVela
  • Conversations
  • Knowledge base
  • Contacts
  • Macros

Complete transfer — structured, with no data loss.

CompareSavingsMigrationLive demo

Seamless import from

IntercomZendeskFreshchatCrispTawk.toHelpScoutDriftLiveChatGorgiasTidio

Sound familiar?

Why teams leave their old provider

The same reasons every time — we built askVela to fix exactly those.

Unpredictable bills

Per-seat pricing plus fees per AI resolution. The invoice grows faster than your team — and surprises you every month.

Weeks to go live

Complex setup, pricey onboarding packages and a dashboard that needs training. Time you don't have.

AI only as an add-on

The good AI bot sits in the priciest tier or costs extra per answer. With askVela, AI is included from day one.

Head to head

askVela vs. the legacy giants

Same capabilities, less complexity, a fraction of the price.

FeatureaskVelaIntercomZendesk
AI assistant included
Answers from knowledge base (RAG)
Real-time team inbox
Custom actions & webhooks
Product / shop cards in chat
Transparent flat rate
AI cost per answerIncludedfrom $0.99Add-on
SetupMinutesWeeksWeeks
Import from old provider
Self-hosting / EU hosting
Switch now — free

Savings calculator

See what you save

Drag the sliders to your team size and volume — and see what's left at year's end.

  • One transparent flat rate, no per-seat trap
  • AI answers with no per-resolution fee
  • No hidden onboarding costs
With Intercom (est.)$1,155 / mo
With askVela$99 / mo
You save

$12,672

per year

Illustrative estimate based on public list prices (Intercom Advanced ~$132/seat, Fin ~$0.99/resolution) vs. a askVela team flat rate. Actual pricing may vary.

Seamless migration

Everything comes with you — guaranteed

We bring your entire support history across. No copy-paste, no data loss, no downtime.

Conversations

Your full chat history with timestamps and assignment — imported without gaps.

Knowledge base

All help articles and categories move 1:1 into askVela's KB and feed the AI directly.

Contacts & history

Customer data, profiles and conversation history stay fully intact.

Macros & snippets

Templates, canned responses and tags come along so your team keeps moving instantly.

  1. 01

    Connect

    Give us read access to your old provider or upload the export. That's it.

  2. 02

    We import

    We move conversations, articles, contacts and macros into your askVela workspace, structured.

  3. 03

    Go live

    Drop in the widget snippet, point the AI at your content — done. Cancel your old contract.

We migrate your data for free and guide you through the move — promised.

What you get

Everything modern support needs

No less than the big players — just simpler and affordable.

AI assistant with RAG

Answers from your knowledge base, suggests actions and hands off to the team cleanly.

Real-time team inbox

All channels in one inbox, live typing, assignment and internal notes.

Knowledge base

A beautiful help center and in-widget articles — and fuel for the AI at the same time.

Custom actions & webhooks

The AI triggers your own workflows — orders, refunds, CRM updates.

Product integration

Show products as cards right in the chat — ideal for shops and digital offers.

EU hosting & GDPR

Data in the EU, full control, optional self-hosting. Privacy without compromise.

"Moving off Intercom took one afternoon — full history there, AI working instantly. We now pay a fraction and the team actually likes the dashboard."
Support LeadE-commerce team

Switching questions, answered

01Will I lose data when migrating?

No. We import conversations, articles, contacts and macros in full, including timestamps. Your old provider stays active until you confirm the switch.

02How long does migration take?

Setup takes minutes; the data import usually just a few hours depending on volume. You can run in parallel right away.

03Do I have to cancel my old contract first?

No. You can trial askVela in parallel and only cancel once everything runs. Zero downtime.

04Is the AI really included?

Yes. Unlike Intercom & co., there's no per-AI-answer fee. The assistant is in your plan from day one.

05What if my provider has no export?

We support common exports and APIs. If something's missing we'll find a way together — we handle migration personally.

Ready to upgrade your support?

Start free today. We bring your data — you just drop in the snippet.

Switch for freeSee the demo first

Free migration · No downtime · GDPR-compliant