“Will this fit my Golf 7?”, “What’s the OE number?”, “Do I need bolts with it?” — askVela answers exactly the questions that otherwise lead to abandoned carts or expensive wrong purchases. Live in chat, around the clock.
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In the parts business, one single uncertainty decides every purchase: does this part really fit this exact vehicle?
Without a clear compatibility check, customers don’t feel confident ordering — they’re afraid of buying the wrong part.
Incorrectly ordered parts mean returns, restocking, and often a lost customer.
HSN/TSN, OE number, engine code — no one answers these detailed questions at 10 pm, except your AI.
Missing bolts, sensors, or wear parts cause frustration after purchase — and lead to returns.
Answers come from your vehicle catalog, your OE data, and your shipping rules — with sources, without hallucinations.
Enter your shop URL — askVela reads your catalog and builds an advisor in under a minute that answers compatibility and part number questions.
askVela knows your catalog, your vehicle data, and your rules — and actively helps sell.
Checks by HSN/TSN, model, and engine code whether a part really fits the vehicle.
The right part number before purchase means significantly fewer returns.
Recommends matching bolts, sensors, and wear parts — turning one part into a full cart.
Automatically replies in German, English, French, and Spanish.
Answers compatibility and shipping questions at night and on weekends too.
Chat, email, WhatsApp, and Instagram all come together in one inbox.
We set up askVela for your shop for free and build you a demo with your real products. Not convinced by the advisor? Then the test won’t cost you a cent.
Start for freeaskVela automatically reads your vehicle application lists, OE numbers, and product data during setup.
Yes. askVela recognizes required add-on parts and displays them as clickable product cards.
Vehicle-specific checking before purchase is the biggest lever against wrong purchases and returns.
Yes. askVela is integrated via snippet or app and works with any shop system.