All industries
🚗For Auto Parts & Car Accessories

AI support that checks compatibility instantly.

“Will this fit my Golf 7?”, “What’s the OE number?”, “Do I need bolts with it?” — askVela answers exactly the questions that otherwise lead to abandoned carts or expensive wrong purchases. Live in chat, around the clock.

Try it for free · no signup · ready in 60 sec.

This costs you revenue every day

The question before “Add to cart”

In the parts business, one single uncertainty decides every purchase: does this part really fit this exact vehicle?

“Will this fit my car?”

Without a clear compatibility check, customers don’t feel confident ordering — they’re afraid of buying the wrong part.

Wrong purchases eat into your margin

Incorrectly ordered parts mean returns, restocking, and often a lost customer.

“Which OE/part number?”

HSN/TSN, OE number, engine code — no one answers these detailed questions at 10 pm, except your AI.

“Do I need accessories with it?”

Missing bolts, sensors, or wear parts cause frustration after purchase — and lead to returns.

Real answers, no fluff

See how askVela advises in chat

Answers come from your vehicle catalog, your OE data, and your shipping rules — with sources, without hallucinations.

  • Answers with a source
  • No hallucinations
  • From your real data
Auto Parts Direct
AI assistant · here for you instantly
Will this brake disc set fit my VW Golf 7 2.0 TDI, year 2016?
Yes, it fits your Golf 7 (5G) 2.0 TDI from 2014 — front axle, 312 mm. Here’s the matching set including brake pads:
Brake Discs + Pads Front Axle – 312 mm
Fits VW Golf 7 2.0 TDI · OE no. 5Q0615301F
€ 124.90
Do I need anything else with it?
Tip: The brake disc bolts are single-use parts and should be replaced too — I’ve linked them for you. And if it still doesn’t fit: 30-day return policy, so a wrong purchase won’t cost you a cent extra.
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Enter your shop URL — askVela reads your catalog and builds an advisor in under a minute that answers compatibility and part number questions.

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Or try it on a well-known shop
More than just answers

Your parts expert that never sleeps

askVela knows your catalog, your vehicle data, and your rules — and actively helps sell.

Vehicle-specific checks

Checks by HSN/TSN, model, and engine code whether a part really fits the vehicle.

Fewer wrong purchases

The right part number before purchase means significantly fewer returns.

Upsell accessories

Recommends matching bolts, sensors, and wear parts — turning one part into a full cart.

Multilingual

Automatically replies in German, English, French, and Spanish.

Instantly available 24/7

Answers compatibility and shipping questions at night and on weekends too.

Everything in one inbox

Chat, email, WhatsApp, and Instagram all come together in one inbox.

€100 time guarantee

Start with zero risk

We set up askVela for your shop for free and build you a demo with your real products. Not convinced by the advisor? Then the test won’t cost you a cent.

Start for free

Frequently asked questions

How does askVela know whether a part fits?

askVela automatically reads your vehicle application lists, OE numbers, and product data during setup.

Can the AI actively recommend accessories?

Yes. askVela recognizes required add-on parts and displays them as clickable product cards.

Does this really reduce wrong purchases?

Vehicle-specific checking before purchase is the biggest lever against wrong purchases and returns.

Does it work with Shopify, WooCommerce & others?

Yes. askVela is integrated via snippet or app and works with any shop system.