“What size should I get?”, “How does the fit run?”, “How do returns work?” — askVela answers exactly the questions that otherwise lead to abandoned carts or returns. Live in chat, around the clock, in your customers’ language.
Try it free · no sign-up · ready in 60 sec.
In fashion retail, uncertainty around size and fit decides the sale — and every other return.
Without advice, customers pick the wrong size — or don’t buy at all. Both cost you revenue.
Duplicate orders “just to be safe” and wrong purchases push up your return rate — and your shipping costs.
Oversized, slim, runs small? No one answers these detailed questions at 10 p.m. — except your AI.
Unclear shipping and return policies are one of the most common reasons carts get abandoned.
Answers come from your size chart, your product data, and your shipping rules — with sources, no hallucinations.
Enter your shop URL — askVela reads your catalog and builds an advisor in under a minute that answers size and fit questions.
askVela knows your catalog, your sizes, and your rules — and actively helps sell.
Recommends the right size based on body measurements, fit, and your real size chart.
Suggests matching pieces — turning “just browsing” into a complete look.
The right size before purchase means fewer returns and happier customers.
Automatically replies in German, English, French, and Spanish.
Answers size and shipping questions at night and on weekends, too.
Chat, email, WhatsApp, and Instagram all come together in one inbox.
We’ll set up askVela for your shop for free and build you a demo with your real products. Not convinced by the advisor? Then the test won’t cost you a cent.
Start for freeaskVela automatically reads your size chart and product data during setup. You can add fit notes like “runs small” at any time.
Yes. askVela recognizes purchase intent and shows matching items as clickable product cards — including image, price, and direct link.
Getting the right size before purchase is the biggest lever for reducing returns. Because askVela advises instead of leaving customers to guess, the rate drops noticeably.
Yes. askVela is embedded via snippet or app and works with any shop system and any theme.