Per-seat pricing
Professional from $90, Enterprise from $150 per seat per month. As your team grows, so does the bill.
askVela vs HubSpot
The HubSpot alternative for online stores.Store support instead of an enterprise CRM. A fair flat rate.
HubSpot Service Hub bills per seat, requires paid onboarding from Professional up and runs its AI on credits. askVela is lean, focused on your store and set up in minutes.
14-day free trial · no credit card · cancel monthly
Your shop address goes here — your customers ask the questions later.
See askVela with your own store dataLive
Temporary demo, for testing only. No data is stored permanently.
Head to head
askVela vs HubSpot
What really counts for an online store.
FeatureaskVelaHubSpot
Pricing modelaskVelaFair flat rateHubSpotPer seat, AI via HubSpot Credits
Team membersaskVelaUnlimited, includedHubSpotFrom $90 per seat per month (Professional)
SetupaskVelaSelf-serve, in minutesHubSpotRequired onboarding $1,500–3,500
AI answersaskVela1,000, 4,000, or 12,000 AI answers per month includedHubSpotUses credits
Built for online storesaskVelaHubSpotCRM platform
List prices according to the vendor, as of 09/2026. · Run your own numbers · All askVela prices
Where HubSpot is too big for stores
A lot of platform for support
HubSpot is a strong CRM. For a store's support it gets expensive fast.
Required onboarding
A one-off $1,500 for Professional and $3,500 for Enterprise, before the first customer gets an answer.
AI via credits
The AI customer agent uses HubSpot Credits. Once the included ones are used up, every further credit costs extra.
Why askVela
The lean answer to HubSpot Service Hub
No CRM project, no seat pricing, no credits.
Live in minutes
Shopify app, WooCommerce plugin, JTL plugin, Shopware app or a script tag. No setup fee.
Answers from your catalog
Products, variants and availability, every answer with a source. 86% of conversations run without your team.
One price for everyone
Unlimited agents, AI quota included, cancel monthly. 14-day free trial, no credit card.
Playground
No video. No mockup. The real dashboard.
One click creates your personal sandbox workspace – with real conversations, real AI and every setting. You click through exactly the product your customers get.
- No sign-up
- 60 minutes, all yours
- Deletes itself
Pays-for-itself guarantee
If it doesn't pay for itself, you get the fee back.
If your dashboard shows less attributed revenue in the first 60 days after the trial than you paid askVela in that time, we refund the plan fee. Requirements: widget live and store connected via plugin or app. Once per customer; answer packs excluded.
Frequently asked questions
01Why not just use HubSpot with Breeze AI?
Because it's a lot of platform for store support: from $90 per seat per month on Professional, plus a one-off $1,500 required onboarding and AI that uses credits. askVela is tailored to online stores, set up in minutes and costs a fixed flat rate.
02How much does askVela cost?
A fair flat rate: €39, €99, or €249 per month, with 1,000, 4,000, or 12,000 AI answers per month and unlimited agents. No setup fee, no seats, no credits.
03Can I keep HubSpot and use askVela for the store?
Yes. askVela handles the chat in your store and reports events such as handovers to your system via webhook.
04Is askVela GDPR-compliant?
Yes. askVela is hosted in Frankfurt am Main, and the DPA under Art. 28 GDPR is included.
Ready to modernise your support?
Start for free, embed the widget, and let the AI work from the very first minute.
GDPR-compliant · your data stays protected