askVela vs Re:amaze

The fair alternativeto Re:amaze.

Re:amaze bills per team member and caps AI resolutions per user; every extra one costs $0.85. askVela is a fair flat rate with unlimited agents and an AI that answers from your catalog.

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14-day free trial · no credit card · cancel monthly

Your shop address goes here — your customers ask the questions later.

Temporary demo, for testing only. No data is stored permanently.

Head to head

askVela vs Re:amaze

One quota for the whole store instead of AI portions per person.

FeatureaskVelaRe:amaze
Pricing modelFair flat ratePer team member or a capped flat rate
Team membersUnlimited, included$29–69 per team member per month
AI resolutions included1,000, 4,000, or 12,000 AI answers per month5–20 per user per month
Every further AI resolutionNo fee per resolution$0.85

List prices according to the vendor, as of 09/2026. · Run your own numbers · All askVela prices

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Where Re:amaze gets expensive

Good software, billed per head

Costs grow with your team and every AI resolution.

Per-team-member pricing

Basic $29, Pro $49, Plus $69 per person per month. Peak season and growth get expensive.

AI capped

5, 10 or 20 AI resolutions per user per month are included. Every further one costs $0.85.

A flat rate with a limit

The inexpensive Starter plan is limited to 500 responded conversations a month.

Why askVela

AI that answers and sells

One quota for the whole store, unlimited agents.

A quota, not portions

AI answers apply to the whole store, not per person. If they run short, you buy a pack.

Product cards in the chat

The AI recommends products in stock with price and link, with an add-to-cart button on Shopify and WooCommerce.

EU-hosted and GDPR-compliant

Application and database in Frankfurt am Main, DPA under Art. 28 GDPR included.

Works with every shop system

ShopifyOne-click appWordPressInstall the plugin, doneEverything elseOne script tag is enough

Playground

No video. No mockup. The real dashboard.

One click creates your personal sandbox workspace – with real conversations, real AI and every setting. You click through exactly the product your customers get.

  • No sign-up
  • 60 minutes, all yours
  • Deletes itself

Pays-for-itself guarantee

If it doesn't pay for itself, you get the fee back.

If your dashboard shows less attributed revenue in the first 60 days after the trial than you paid askVela in that time, we refund the plan fee. Requirements: widget live and store connected via plugin or app. Once per customer; answer packs excluded.

Guarantee conditions

Frequently asked questions

01Does askVela cap the AI like Re:amaze?

askVela has one fixed quota for the whole store: 1,000, 4,000, or 12,000 AI answers per month, no matter how many people are on the team. Re:amaze includes 5 to 20 AI resolutions per user and charges $0.85 for every further one.

02How much does askVela cost?

A fair flat rate: €39, €99, or €249 per month, with 1,000, 4,000, or 12,000 AI answers per month and unlimited agents. If the quota ever runs short, 1,000 extra answers cost €25.

03Which store systems does askVela support?

Shopify app, WordPress and WooCommerce plugin, JTL plugin and Shopware app; any other store adds askVela with a script tag.

04How quickly can I switch from Re:amaze?

In a few minutes: swap the widget, askVela reads your help articles through a website scan, and your products come in through the store integration or a feed.

Ready to modernise your support?

Start for free, embed the widget, and let the AI work from the very first minute.

Start for free nowRead the docs

GDPR-compliant · your data stays protected