askVela is available in four languages (German, English, French, Spanish) – and the AI automatically answers in the visitor's language. Your help articles are translated in the background too, so every customer gets the right answer.
The key capabilities of this feature at a glance.
Detects the visitor's language and answers accordingly.
Interface and widget in German, English, French and Spanish.
Help content is translated automatically and served language-accurately.
The language logic applies to chat, email and social alike.
What happens behind the scenes – in three steps.
Set your preferred language for AI and interface.
askVela detects their language automatically.
The AI answers in the right language – with translated knowledge.