Your knowledge base automatically becomes a public, searchable help center. Customers find answers themselves – around the clock, in their language. The same articles also power the AI in chat.
The key capabilities of this feature at a glance.
Customers find articles via search and categories.
Maintain one article – help center and AI use it instantly.
Articles are translated and shown in the visitor's language.
Embedded in your colors and under your domain.
What happens behind the scenes – in three steps.
Maintain content once – or have it created automatically during onboarding.
The help center is instantly public and searchable.
Customers solve standard questions themselves; your team gets only the rest.