# askVela > askVela is an AI chatbot and live chat for online stores: it answers from the store's catalog, > recommends products, handles order questions and hands over to the team with full context. > Chat widget, agent inbox, knowledge base and omnichannel support in one platform. > EU-hosted and GDPR-compliant, a fair flat rate instead of per-seat/per-ticket billing. Marketing pages exist in English (/en), German (/de), French (/fr) and Spanish (/es); the links below point to the English versions. ## Key pages - [Home: product overview, pricing and instant demo](https://askvela.pro/en) - [Alternatives: askVela compared to popular support tools](https://askvela.pro/en/alternatives) - [Industries: AI customer service by store type](https://askvela.pro/en/branchen) - [Integrations: Shopify, WooCommerce, WordPress, Shopware, JTL and more](https://askvela.pro/en/integrationen) - [Features: full feature catalog](https://askvela.pro/en/features) - [WordPress: live chat & AI support plugin](https://askvela.pro/en/wordpress) - [Pricing: plans, AI reply quotas and FAQ](https://askvela.pro/en/pricing) - [Use cases: what the AI chatbot does in an online store](https://askvela.pro/en/use-cases) - [Blog: customer support, AI & e-commerce](https://askvela.pro/en/blog) ## Integrations - [askVela for WordPress](https://askvela.pro/en/integrationen/wordpress) - [askVela for WooCommerce](https://askvela.pro/en/integrationen/woocommerce) - [askVela for Shopify](https://askvela.pro/en/integrationen/shopify) - [askVela for Wix](https://askvela.pro/en/integrationen/wix) - [askVela for Webflow](https://askvela.pro/en/integrationen/webflow) - [askVela for Squarespace](https://askvela.pro/en/integrationen/squarespace) - [askVela for JTL-Shop](https://askvela.pro/en/integrationen/jtl) - [askVela for Shopware](https://askvela.pro/en/integrationen/shopware) - [askVela for Gambio](https://askvela.pro/en/integrationen/gambio) - [askVela for plentymarkets](https://askvela.pro/en/integrationen/plentymarkets) - [askVela for OXID eShop](https://askvela.pro/en/integrationen/oxid) - [askVela for Magento](https://askvela.pro/en/integrationen/magento) - [askVela for PrestaShop](https://askvela.pro/en/integrationen/prestashop) ## Industries - [AI customer service for Real Estate & Realtors](https://askvela.pro/en/branchen/real-estate) - [AI customer service for Hairdressers & Beauty Salons](https://askvela.pro/en/branchen/hair-salons) - [AI customer service for Fashion & Streetwear](https://askvela.pro/en/branchen/fashion) - [AI customer service for Auto Parts & Car Accessories](https://askvela.pro/en/branchen/auto-parts) - [AI customer service for Pet Supplies & Pet Food](https://askvela.pro/en/branchen/pet-supplies) - [AI customer service for Furniture & Home](https://askvela.pro/en/branchen/furniture) - [AI customer service for Electronics & Gadgets](https://askvela.pro/en/branchen/electronics) - [AI customer service for Sports, Fitness & Supplements](https://askvela.pro/en/branchen/fitness-supplements) - [AI customer service for Cosmetics, Skincare & Beauty](https://askvela.pro/en/branchen/beauty) - [AI customer service for Tools, DIY & Garden](https://askvela.pro/en/branchen/tools-garden) - [AI customer service for Jewelry & Luxury Accessories](https://askvela.pro/en/branchen/jewelry) - [AI customer service for Toys, Hobbies & Nerd Culture](https://askvela.pro/en/branchen/toys-hobbies) ## Comparisons - [askVela vs Intercom](https://askvela.pro/en/alternatives/intercom) - [askVela vs Zendesk](https://askvela.pro/en/alternatives/zendesk) - [askVela vs Gorgias](https://askvela.pro/en/alternatives/gorgias) - [askVela vs Freshdesk](https://askvela.pro/en/alternatives/freshdesk) - [askVela vs HubSpot](https://askvela.pro/en/alternatives/hubspot) - [askVela vs Tidio](https://askvela.pro/en/alternatives/tidio) - [askVela vs Zoho Desk](https://askvela.pro/en/alternatives/zoho-desk) - [askVela vs Crisp](https://askvela.pro/en/alternatives/crisp) - [askVela vs LiveChat](https://askvela.pro/en/alternatives/livechat) - [askVela vs Help Scout](https://askvela.pro/en/alternatives/helpscout) - [askVela vs Front](https://askvela.pro/en/alternatives/front) - [askVela vs Re:amaze](https://askvela.pro/en/alternatives/reamaze) - [askVela vs tawk.to](https://askvela.pro/en/alternatives/tawk) - [askVela vs Drift](https://askvela.pro/en/alternatives/drift) - [askVela vs Userlike (Lime Connect)](https://askvela.pro/en/alternatives/userlike) - [askVela vs Smartsupp](https://askvela.pro/en/alternatives/smartsupp) - [askVela vs moinAI](https://askvela.pro/en/alternatives/moinai) ## Use cases - [Order status chatbot](https://askvela.pro/en/use-cases/order-status) - [AI product advice](https://askvela.pro/en/use-cases/product-advice) - [Reduce cart abandonment](https://askvela.pro/en/use-cases/cart-abandonment) ## Tools - [AI chatbot cost calculator: compare pricing models](https://askvela.pro/en/tools/chatbot-cost-calculator) ## Features - [Live-chat widget](https://askvela.pro/en/features/chat-widget) - [AI bot with source citations](https://askvela.pro/en/features/ki-bot) - [Team inbox for agents](https://askvela.pro/en/features/team-inbox) - [Knowledge base & Help centre](https://askvela.pro/en/features/wissensdatenbank) - [Automatically find knowledge gaps](https://askvela.pro/en/features/wissensluecken) - [Learn from chats (AI import)](https://askvela.pro/en/features/aus-chats-lernen) - [Bot rules & test console](https://askvela.pro/en/features/bot-regeln) - [AI reply suggestions & tone](https://askvela.pro/en/features/ki-antwortvorschlaege) - [Refunds & negotiation](https://askvela.pro/en/features/erstattungen) - [Review invitations](https://askvela.pro/en/features/bewertungen) - [Real time over WebSockets](https://askvela.pro/en/features/echtzeit) - [Order & customer data](https://askvela.pro/en/features/kundendaten) - [Email notifications](https://askvela.pro/en/features/benachrichtigungen) - [Security & GDPR](https://askvela.pro/en/features/datenschutz) - [Omnichannel inbox](https://askvela.pro/en/features/omnichannel) - [Product recommendations](https://askvela.pro/en/features/produktempfehlungen) - [Analytics dashboard](https://askvela.pro/en/features/analyse) - [Multilingual support](https://askvela.pro/en/features/mehrsprachig) - [Public help center](https://askvela.pro/en/features/help-center) - [Broadcasts & news](https://askvela.pro/en/features/broadcasts) ## More - [Switching from Intercom, Zendesk & co.](https://askvela.pro/switch) - [Playground: try the real dashboard without signing up](https://askvela.pro/playground) - [Changelog](https://askvela.pro/changelog) - [Partner program for agencies and freelancers](https://askvela.pro/partner) - [Investor information](https://askvela.pro/invest) - [askVela in action](https://askvela.pro/show) - [Live demo: a support agent built from real store data in seconds](https://askvela.pro/demo) - [Documentation: setup and integration](https://askvela.pro/docs) ## Optional - [Legal notice (Impressum)](https://askvela.pro/impressum) - [Privacy policy](https://askvela.pro/datenschutz) - [Terms of service](https://askvela.pro/terms) - [Refund policy](https://askvela.pro/refund-policy) - [Data processing agreement (GDPR Art. 28)](https://askvela.pro/avv)