Privacy Policy | PremiumElite

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Who is responsible for collecting data on this website?

Data on this website is processed by the website operator. You can find their contact details in the legal notice of this website.

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter in the live chat or Help Center.

Other data is collected automatically by our IT systems when you visit the website. This mainly includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. You can contact us at any time regarding this or any other questions about data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

## 2. General information and mandatory information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

The controller responsible for data processing on this website is:

PREMIUM ELITE LIMITED 36 Grange View Leeds, England, LS7 4ER

Telephone: Not specified Email: info@premiumelite.de

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses or similar).

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.

### Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent that you have already given at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out prior to withdrawal remains unaffected by the withdrawal.

### Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company has its registered office.

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the browser address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Some parts of the website use so-called cookies. Cookies do not cause any harm to your computer and do not contain viruses. Cookies help make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to enable the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you request are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If other cookies are stored (e.g. cookies for analysing your browsing behaviour), these are addressed separately in this privacy policy.

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

- Browser type and browser version - operating system used - referrer URL - hostname of the accessing computer - time of server request - IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, server log files must be collected.

If you send us enquiries via live chat or Help Center, your information, including the contact details you provide there, will be processed for the purpose of handling your enquiry and in case of follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where such consent has been requested.

The data you submit via live chat or Help Center will remain with us until you request that we delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.