Duolingo Super 12 Months: Delivery and Help
Premiumelite · Updated on 15 October 2026
Here you’ll find the most important information about Duolingo Super 12 Months. After purchase, we’ll send your access details by email. The product includes 12 months of Duolingo Super with unlimited hearts, no ads, and offline lessons.
If you ordered Super Duolingo and receive an invitation to a Family Plan instead of a separate access, that is correct.
What you get
12 months of Duolingo Super
Unlimited hearts
No ads
Offline lessons
Digital delivery by email
Delivery
We deliver digitally. You normally receive the access details by email immediately after purchase.
How activation works
After purchase, Super Duolingo is activated on your account via your exact Duolingo username.
Open the activation page.
Enter your Duolingo username exactly as shown in your profile.
Super Duolingo will then be activated for this account.
Important
Please enter the username exactly without any deviations.
When entering it, pay attention to @, upper/lowercase letters, and the exact spelling.
If you can’t find your username, use the help for finding your username.
If your Super Duolingo access is not active yet
First check whether you are signed in to the correct account in the Duolingo app.
Activation is done via your exact Duolingo username.
When entering it, pay attention to @, upper/lowercase letters, and the exact spelling.
Family plan invitation is normal
For Super Duolingo 12 months, activation can take place via a Family Plan invitation. You do not need to select anything else here — this invitation is the intended way to unlock it.
The invitation is used to activate your access.
If several people are shown in the family area, that is generally normal.
This does not restrict your use: you can use the access as normal.
Why you receive a Family Plan invitation
Activation for Super Duolingo works via a Family Plan invitation.
You do not need to select anything else here — the invitation is the intended way to unlock it.
Even if you did not actively choose a family plan, this invitation can still be correct.
Why multiple people may be shown
Multiple people can be shown in the Family Plan.
This is normal because each person gets their own slot.
This does not restrict your use — you can use everything as normal.
Activation via Family Plan invitation
For Super Duolingo, unlocking can take place via a Family Plan invitation.
It is normal that you cannot select anything else there.
The invitation is the intended way for your access to be activated.
How delivery works
Super Duolingo is unlocked in the regular Duolingo app and is not a separate app.
The invitation may come by email and is also visible in the Duolingo app.
You simply need to accept the invitation.
What happens next
Accepting the invitation activates the premium features.
This does not create any additional costs.
What we need for the review
your order number
your email address
your exact Duolingo username
Term and renewal
A Super Duolingo subscription runs for a total of 12 months. The term begins with the activation or unlocking of the access.
The 12-month Duolingo Super is a one-time payment.
It does not renew automatically.
The access ends automatically after the 12 months; cancellation is not necessary.
Why the displayed end date may differ
It may happen that you are initially not shown the full term yet. In such cases, the renewal or activation is handled through us and the missing time is added later. In the end, you are entitled to the full term of 12 months from purchase.
An initially shorter displayed date does not automatically mean that you receive less access time.
You do not need to do anything else for this.
If an earlier end date is shown
It may happen that the full year is not shown at first.
The renewal is then carried out later via us or the account process.
Your access still continues for the full term of 12 months.
If activation does not go through
If the order number is no longer valid or activation gets stuck, we can also trigger the invitation manually.
Then you should simply accept the invitation in your account.
If the end date is incorrect
If the end date shown does not match your purchase date, we will check the start and the term again.
After the correction or extension, the product continues normally until the full 12-month period is reached.
Activation link is invalid or expired
If your link no longer works and is shown as invalid or expired, this is usually not a problem. You can simply start the activation again via the current activation path.
Open the current help path for activation.
Start the unlocking process there again.
If it still doesn’t work afterward, check your exact Duolingo username.
If the activation link does not work
Sometimes, when opening an invitation, a message appears saying that the link is invalid or expired.
If your Duolingo link is shown as invalid or expired, that is not a problem.
Simply start the unlocking process again via our current help path.
To do this, use the current activation path on our help page: https://premiumelite.de/duohelp
If the activation link can no longer be used
If the activation link later becomes invalid or expired, you can start the unlocking process again via the current activation path.
How to proceed
Open the appropriate activation link for Duolingo Super.
Use the current link from our Duolingo help section for this.
If you have already tried to open the old link, that is not a problem — you can start the activation again via the current link.
FAQ
I only see an error message or "subscription full".
Then activation has probably not gone through cleanly yet; we will check the assignment and manually send the invitation if needed.
Where can I find my Duolingo username?
Use the appropriate instructions in our help section for this.