Canva Pro/Team: Upload fonts and share brand assets

If you want to upload fonts or use brand assets in Canva and a message appears saying that only an admin can do this, it’s due to the permissions in the team account.

What the message means

• Even with Pro, certain brand or team features may only be available through admin rights.
• If brand assets have not yet been set up, they must be added or approved by an admin in the team.
• The Owner role does not automatically mean that every team approval is already active in every case.

What you should check

• Whether your account is part of a team/workspace account.
• Whether Canva actually shows you as Admin or only as a different role.
• Whether there is a link to an unknown teacher or another organized environment.

What we did in such cases

• The case was forwarded to the technical department.
• The technical review should be processed within 24 hours or at the latest after a response has been received.

Team and profile switch

• You can switch between profiles at the bottom left via your profile picture.
• In a follow-up email, there may also be instructions for transferring projects.

FAQ

Why do I need an admin even though I have Pro?
Because certain features in a team or workspace account can also depend on team permissions.

Can I upload fonts myself directly?
If the message refers to admin rights, approval or setup must first take place within the team.

Can I also use the Pro version in the desktop app?
Yes, switching between profiles is generally possible; it is done via your profile picture at the bottom left.