Delivery of Digital Premium Memberships

We deliver digital premium memberships electronically after successful payment. Your data is encrypted and transmitted securely.

How you’ll receive your order

• Once your payment has been completed successfully, our automated system begins processing your order. For most payment methods, this happens immediately.
• You’ll receive an order confirmation by email right away, with your order number and an overview of the products you’ve purchased.
• Shortly afterward, usually within a few minutes, we’ll send your login details or activation instructions in a separate email.

Available delivery methods

• Direct login details, such as a username and password
• Activation codes for an existing account
• Special links to activate your membership
• Instructions for setting up your premium access

For some premium services, you’ll need to create a new account or use an existing account to activate your membership.

Login details in your customer account

We securely store your purchases and login details in your Plusfox customer account. This means you can still access them if you can’t find the email. Simply sign in to your account and open the “My Purchases” section.

Frequently asked questions

How quickly will I receive my login details?
Normally, right after successful payment, and no later than within 24 hours.

What can I do if I haven’t received my login details?
First, check your spam folder within 24 hours of your purchase. If you can’t find an email there, please open the live chat right away.

Can I receive my login details by phone?
No. For security reasons, we send login details only by email or through your customer account.

I entered the wrong email address. What should I do?
Please open the live chat right away. After verifying your order, we can send the login details to the correct email address.

Further help

If you have any other questions about your order, our live chat team will be happy to help.