Privacy | Plusfox

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Who is responsible for collecting data on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice on this website.

Some of your data is collected when you provide it to us. This may include, for example, data you enter in the live chat or Help Center.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. your internet browser, operating system or the time you accessed the page). This data is collected automatically as soon as you visit this website.

Some data is collected to ensure the website works properly. Other data may be used to analyze how you use the website.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. You can contact us at any time about this or any other questions on data protection. You also have the right to lodge a complaint with the competent supervisory authority.

## 2. General information and mandatory disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

The entity responsible for data processing on this website is:

GATE READY Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong

Phone: Not provided Email: info@plusfox.de

The responsible entity is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses or similar).

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once those grounds no longer apply.

### Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. To do so, simply send us an informal message by email. The lawfulness of data processing carried out before the withdrawal remains unaffected.

### Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection laws, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection commissioner of the federal state in which our company is based.

You have the right to receive, or have transferred to a third party, data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done where technically feasible.

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address bar changing from "http://" to "https://" and by the lock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Some of these webpages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies help make our services more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted when you leave the site. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, exclude the acceptance of cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If cookies are disabled, the functionality of this website may be limited.

Cookies required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure its services are provided without technical errors and are optimized. If other cookies (e.g. cookies used to analyze your browsing behavior) are stored, they are addressed separately in this privacy policy.

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

- Browser type and version - Operating system used - Referrer URL - Hostname of the accessing computer - Time of the server request - IP address

This data is not combined with data from other sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the website is displayed without technical errors and is optimized, which requires the collection of server log files.

If you send us inquiries via live chat or the Help Center, the information you provide, including the contact details you enter there, will be processed to handle your inquiry and in case of follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested.

The data you submit via live chat or the Help Center will remain with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your inquiry has been fully processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.