Privacy | Plusfox

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Who is responsible for collecting data on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice on this website.

Some of your data is collected when you provide it to us. This may include, for example, data you enter in the live chat or Help Center.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. You can contact us at any time about this or any other questions regarding data protection. You also have the right to lodge a complaint with the competent supervisory authority.

## 2. General information and mandatory disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. It is not possible to completely protect data from access by third parties.

The data controller responsible for processing data on this website is:

GATE READY Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong

Phone: Not provided Email: info@plusfox.de

The data controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once those grounds no longer apply.

### Withdrawing your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. To do so, simply send us an informal notification by email. The lawfulness of data processing carried out before the withdrawal remains unaffected.

### Right to lodge a complaint with the competent supervisory authority

In the event of data protection violations, the affected person has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection officer of the federal state in which our company is based.

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done where technically feasible.

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address changing from "http://" to "https://" and by the lock icon in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

These websites use so-called cookies in some cases. Cookies do not damage your computer and do not contain viruses. Cookies help make our services more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, exclude the acceptance of cookies in certain cases or generally, and enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure its services are provided in a technically error-free and optimized manner. If other cookies (e.g. cookies used to analyze your browsing behavior) are stored, they are addressed separately in this privacy policy.

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically sends to us. This information includes:

- Browser type and version - Operating system used - Referrer URL - Hostname of the accessing computer - Time of the server request - IP address

This data is not combined with data from other sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the website is displayed without technical errors and is optimized; server log files must be collected for this purpose.

If you contact us through the live chat or Help Center, your information, including the contact details you provide there, will be processed to handle your inquiry and in case we have follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested.

The data you submit to us through the live chat or Help Center will remain with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions — particularly retention periods — remain unaffected.